Privacy policy
Last updated: November 18, 2025
SEOULIGHT operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you understand and agree to the collection, use, and disclosure of your personal information as described below.
Personal Information We Collect or Process
“Personal information” means information that identifies or can reasonably be linked to you. It does not include information that has been de-identified or aggregated so that it can no longer identify you.
Depending on how you interact with the Services and where you live, we may collect or process the following categories of personal information:
- Contact details including your name, billing address, shipping address, phone number, and email address.
- Financial information including credit or debit card numbers, payment details, transaction data, and payment confirmations.
- Account information including username, password, settings, and preferences.
- Transaction information including items viewed, added to your cart, wishlisted, purchased, returned, exchanged, or canceled, as well as order history.
- Communications including information you provide when you contact customer support or otherwise communicate with us.
- Device information including IP address, browser type, device type, and unique identifiers.
- Usage information including your interactions with the Services, such as browsing activity and navigation patterns.
Personal Information Sources
We collect personal information:
- Directly from you, when you visit or use the Services, create an account, place an order, or contact us.
- Automatically, such as through cookies, analytics tools, or your device when accessing our website.
- From service providers, such as payment processors, fulfillment partners, and analytics vendors.
- From partners or other third parties, where permitted by law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
1. Provide, Tailor, and Improve the Services
To operate the Services, fulfill orders, process payments, manage your account, arrange shipping, handle returns or exchanges, send notifications, allow you to post reviews, and personalize your shopping experience.
2. Marketing and Advertising
To send promotional emails, messages, and marketing content, and to show you relevant online ads based on your activity.
3. Security and Fraud Prevention
To authenticate your account, secure transactions, detect and investigate fraud or illegal activity, protect safety, and maintain the integrity of the Services.
4. Communicating with You
To respond to inquiries, provide customer support, and maintain our relationship with you.
5. Legal Reasons
To comply with applicable laws, respond to lawful requests, participate in legal proceedings, or enforce our terms and policies.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- With Shopify, our hosting and e-commerce service provider.
- With vendors and service providers performing services on our behalf (e.g., payment processing, IT services, shipping, customer support, analytics).
- With business or marketing partners, who may use the information according to their own privacy policies. In some regions, you may have rights to opt out of certain data sharing for targeted advertising.
- With third parties when you authorize or direct us, such as when using social media integrations or requesting order-related services.
- With our affiliates or corporate group members.
- In connection with business transactions, or to comply with legal obligations, enforce terms, or protect our rights and the rights of others.
Relationship with Shopify
Because our store is powered by Shopify, your personal information may be collected and processed by Shopify in order to support the Services. To learn more about how Shopify manages personal information and your rights, please visit the Shopify Privacy Policy and Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or accuracy of information on those sites. Any information you share on public or third-party platforms may be visible to others.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided personal information to us, please contact us so we can delete it. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16.
Security and Retention
While we implement security measures, no system is completely secure. Information transmitted over the internet may not be fully protected.
We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have rights including:
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right to Data Portability
- Right to Opt Out of Sale or Sharing for Targeted Advertising
- Right to Manage Communication Preferences
You may exercise these rights through our website or by contacting us using the information below. You may also unsubscribe from marketing emails at any time using the link provided in those emails.
We may need to verify your identity before processing your request, and you may designate an authorized agent where permitted by law.
Complaints
If you have concerns or complaints about our processing of your personal information, please contact us. Depending on your location, you may also have the right to submit a complaint to your local data protection authority.
International Transfers
Your information may be transferred or stored outside your country. When transferring personal information from the EEA or the UK, we use recognized legal mechanisms such as Standard Contractual Clauses unless the destination provides adequate data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We will provide additional notice when required by law.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please email us at:
📩 seoulightcandle@gmail.com